Privacy Policy

This Privacy Policy explains what information we collect when you visit https://silorah.com/ or buy from us, how we use it, and your rights. Y our information is controlled by Silorah 

Information we collect

Information you give us: name, email, phone number, shipping and billing addresses,

and messages you send to customer support.

Order information:  Products purchased, order amount and order history.

Card payments are processed directly by our payment providers; we never see your full card number.

Browsing information: IP address, device and browser type, pages viewed, and how

you arrived on our Site. This is collected through cookies and similar technologies,

including the Meta Pixel.

How we use your information

To process and deliver your order, and handle returns and refunds.

To answer your questions.

To send you promotional emails or text messages, only if you have agreed. Y ou can unsubscribe at any time.

To show our ads (for example on Facebook and Instagram) and measure their performance.

To prevent fraud and keep our Site secure.

To comply with our legal obligations.

Who we share it with

We do not sell your personal information for money. We share it only with the services

that help us run our store: Shopify (website and checkout), our payment providers,

shipping carriers, our email and SMS tools, and advertising platforms such as Meta.

We may also disclose it when required by law. Under some U.S. state laws, sharing browsing

data with advertising platforms may be considered a "sale" or "sharing" of personal

information; you can opt out (see "Your rights").

Cookies

We use cookies to make our Site work (for example, your cart), understand how it is used, and personalize our ads. You can manage cookies through our cookie banner or your browser settings.

Your rights Depending on your state of residence, you may have the right to: know what personal information we hold about you and get a copy; correct it; delete it; opt out of the sale or sharing of your information and of targeted advertising.

To exercise these rights, email us at contact.silorah@gmail.com. We may ask you to verify your identity.

We will never treat you differently for exercising your rights.

Data retention

We keep your information for as long as needed to fulfill your order and meet our legal obligations (such as accounting and tax), and then delete it.

Security

We use reasonable measures to protect your information, but no system is 100% secure.

Children

Our Site is not intended for children under 13, and we do not knowingly collect their information.

International transfers

Our service providers may process your information in the United States or other countries.

Changes

We may update this Privacy Policy. The date of the latest update is shown at the top of this page.

Contact

Silorah / contact.silorah@gmail.com